These are the data protection provisions for the sale of products via the Wiener Linien fan store. lines. The data protection provisions that apply at the time of purchase always apply.

Personal data (hereinafter also referred to as data) is information about data subjects whose persons whose identity is determined or at least determinable. This includes, for example, your name, your contact details, your e-mail address, your customer number, but also your IP address. 

Processing or data processing means any operation or set of operations which is performed with or without the aid of automated process or any such series of operations carried out in connection with data in connection with data, such as the collection, recording, organization, structuring, storage storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or disclosure by transmission, dissemination or otherwise making available, alignment or combination matching or linking, restriction, erasure or destruction. 

The controller is the natural or legal person, public authority, agency or other body which, alone or jointly body which alone or jointly with others determines the purposes and means of the processing of personal data.

Processor is a natural or legal person, public authority, agency or other body which processes body that processes personal data on behalf of the controller, e.g. external IT service providers. 

Contents
1. data processed during use
2. data processed during purchase
3. processors
4. your rights
5. controller/data protection officer and contact
6. cookies 

1.1.1 Accounts are created via the logwien service (logwien). 

1.1.2 The data protection provisions for the logwien service can be found here: log.wien/legal 

1.1.3 As part of the use of the Wiener Linien fan store, all the data you have entered in your profile will also be processed. data that you enter in your profile with Wiener Linien will also be processed. 

1.1.4 In addition, log data that your Internet browser transmits to us is recorded and stored in server log files. stored in server log files. This includes the timestamp (date and time of registration and of registration and access), the type of user request and the user's IP address. In order to maintain the connection to your device, your IP address and your device metadata (device name, operating system, operating system version, browser type, language of the browser software, app version) are stored. 

1.2.1 Your data provided during registration will only be processed to maintain the account. account. See here: log.wien/legal 

1.2.2 Data that you enter in your profile with Wiener Linien will be processed for the purpose of using the services. of the services. 

1.2.3 The log data is processed for the purpose of monitoring the technical function, to increase the operational security of our web host and to improve user-friendliness. user-friendliness. 

1.2.4 Before we delete an account due to inactivity, we will contact you to make sure that this is in your interest. 

This data is only processed by Wiener Linien with the assistance of a processor. processor. 

1.4.1 The legal basis for data processing in connection with your logwien account is the fulfillment of contractual obligations in accordance with the terms of use for logwien (logwien) (Art. 6 para. 1 lit b GDPR). Status: January 2024 

1.4.2 The storage of log files by the system is necessary to ensure delivery of the website or app to the end device. website or app to the user's end device. The storage in log files to ensure the functionality of the website and app. In addition, we use the data to optimize the website and app and to ensure the security of our IT systems. information technology systems. The legal basis is the legitimate interest in the processing processing described (Art. 6 para. 1 lit. f GDPR). 

1.4.3 Contacting you by email before deleting your account is based on our legitimate interest (Art. 6 para. 1 lit. f GDPR). 

1.5.1 In principle, your personal data will be stored for as long as is necessary to fulfill the respective necessary to fulfill the respective purpose and beyond that, as long as legal retention obligations exist or the retention is necessary for the assertion, exercise or defense of legal claims. exercise or defense of legal claims. 

1.5.2 Your account and the personal data associated with it ("user data") will generally remain for the duration of the contract or until you delete it. delete it. You can delete your account in the settings under "My profile" or request your deletion in writing by letter or email (you will find the contact details in point 8). We will then delete your personal data immediately. In addition We will also delete your account and the associated personal data after inactivity of the account 3 years after inactivity of your account. 

2.1.1 Each time you purchase a Wiener Linien product, the data you provide (including your first name and surname, academic degree, date of birth, e-mail address, residential address or billing address, telephone number if applicable) are stored. Furthermore, your selected means of payment and, if applicable, the last 4 numbers of the debit/credit card used will be stored. Without the data marked as mandatory, we cannot conclude the contract with you. conclude the contract with you. The time of a purchase is also stored. We would like to point out that no credit card data, such as credit card numbers, are stored in stored in Wiener Linien systems. You have the option of to store credit card data, this function only stores a reference number which is used by the This function only stores a reference number that the payment provider can use to verify the payment data for the next verify the payment data for the next purchase. The stored means of payment can be deleted in the course of a purchase in the deleted again in the course of a purchase in the digital sales channel. 

2.1.2 If the delivery address is different from that of the buyer, the name and address of the delivery address of the delivery recipient will be stored. 

2.1.3 In order to be able to maintain the connection to your device, your IP address and your device metadata (device name, operating system, operating system version, browser type) are stored. 

2.2.1 The data will only be processed to the extent necessary to fulfill the contract, in particular to processing of the purchase, contract administration and to fulfill the resulting legal resulting legal retention obligations. 

2.2.2 For technical reasons and for support purposes, individual purchase transactions are analyzed to error analysis and correction. This is done on the basis of our legitimate interest in the aforementioned purposes. 

2.2.3 Failed orders are processed to analyze the errors. 

2.3.1 Your data (name and address) will be transmitted to the shipping company commissioned by us delivery of the goods and to our tax advisor/auditor (purchase data) in order to fulfill our tax obligations. fulfillment of our tax obligations. 

2.3.2 In connection with your online payments, the necessary data (card numbers, name, etc.) will be (card numbers, name, etc.) are processed directly by the payment provider to fulfill the contract. processed. In the event of any cancellations and the resulting necessary transfers, the necessary payment data will be processed by Wiener Linien. processed.