2019-08-30 10:00

Longer processing time with customer inquiries

Due to increased customer inquiries to the response time can take longer. We are sorry that this inconvenience is occuring.

Currently, the following problems may still occur:

1. You didn't receive a ticket after the purchase?
Please send us an e-mail to

2. What can I do if the ticket purchase was made several times by mistake?
We will refund the money to you. Please send us an e-mail to

We kindly ask for your patience and thank you for your understanding.