Wiener Stadtwerke AG

The Wiener Stadtwerke Group is among the top 25 companies in Austria and makes an important contribution to the daily operation of the City of Vienna
www.wienerstadtwerke.at

How to get your ticket

 

 

Online Ticket Shipping Smartphone Application
online ticket
versand ticket
smartphone


Online Ticket

Buying tickets online and printing them yourself
You need a ticket urgently for yourself, the family or an employee? No problem with the Wiener Linien ticket shop where you can buy all the current season tickets (for example, the 24-hour Vienna Ticket) and print them yourself.


What do you need?

A PC (Windows 8, 7, Vista, XP, 2000, 98) or a Mac or Linux computer, a printer, e-mail. You will receive the ticket as a PDF file for printing (for which you will need the free Acrobat Reader program) (provide download link to Adobe for Adobe Reader)


How do you pay?
Comfortably with your credit card.
(American Express, Diners Club, Mastercard, Mastercard SecureCode, Visa, Visa (Verified by Visa),  with Paypal or per online banking.


How quickly can you obtain your ticket?

You will receive your personal ticket within a few minutes after placing your online order per e-mail. Depending on your e-mail provider, you should be able call up to receive and print out your ticket within five minutes.


How does the registration function?
With your first order you register with your e-mail address and personal data, and you will then receive a password by e-mail. You change this password to a personal password. For all further orders, the first-time registration will serve as log-on to the ticket shop.

How can you travel with the ticket?
In addition to the period of use and the scope of validity, the purchased online ticket also includes your personal data. The ticket is also only valid in combination with the form of photo identification stated on the ticket (passport, company identity card, driving licence) or with an official photo identification issued in Austria.


If you want to download your ticket, you will need the completely free Software "Adobe Reader".


Shipping

Buying tickets online and get them by registered post

You need a ticket urgently for yourself, the family or an employee? No problem with the Wiener Linien ticket shop where you can buy all the current season tickets (for example, the 24-hour Vienna Ticket) and you get them by registered post.

 

What do you need?
A PC (Windows 8, 7, XP, 2000, 98), or a MacOS 10.x or higher, a Internetexplorer 7.x or higher for Windows, Mozilla Firefox 3.x or higher for Windows, Safari 3.x or higher for Macintosh and Windows, a printer, e-mail. In order to guard against problems, you should power down disabled commercial breakers.

 

How do you pay?
Comfortably with your credit card.
(American Express, Diners Club, Mastercard, Mastercard SecureCode, Visa, Visa (Verified by Visa)). with Paypal or per online banking.

 

How much are the shipping expenses?

  • Vienna yearly travel card - shipping expense free
  • Extension of the Vienna yearly travel card - shipping expense free
  • Map of Vienna Public Transport System - € 1,50 (delivered by not certified mail)
  • Tickets by post - € 7,00 (by registered post)
  • Vienna Card - When ordering the Vienna ticket we will calculate shipping expenses based on the Vienna Card Coupon Book which is enclosed in every ticket:


1 - 3 books € 5,00
4 - 6 books € 8,00
7 - 9 books € 10,00
10 - 15 books € 13,00
16 books or more € 19,00 (by registered post)

 

How quickly can you obtain your ticket?
Please allow up to five working days for delivery (in Austria, Mon-Fri except for statutory holidays), in order that you receive your tickets by post.

 

How does the registration function?
With your first order you register with your e-mail address and personal data, and you will then receive a password by e-mail. You change this password to a personal password. For all further orders, the first-time registration will serve as log-on to the ticket shop.

 

Buy and display tickets via Smartphone

For Wiener Linien passengers who enjoy having everything they need on their mobiles, Smartphones, Blackberrys etc, the days of paper tickets are numbered. Every Wiener Linien customer who buys an online ticket to print out can also have this digitally displayed. The tickets, which are offered for digital display on the mobile telephone are indicated separately. Install the iPhone App or Android App in the quick access toolbar so that it is always ready to hand!

All at once it is possible for Wiener Linien customers to directly purchase tickets from our “Mobile Online Ticketshop“ using the iPhone- and Android–App.

 


Display online tickets on the iPhone (iOS 3.1.3 or more again) or buy them directly

You require the Wiener Linien App in order to be able to display your tickets on the iPhone. You can find this in the Apple Store by searching Wiener Linien or read in the QR barcode illustrated below to be automatically taken to the correct page.

 


When you retrieve the App after successfully installing it, the homepage with the login is displayed. The user name and password are identical to those used for accessing the Wiener Linien online ticket shop. After successfully logging in, the menu item "Tickets" with the tab "Valid Tickets" is displayed.

All purchased Tickets will then be displayed under the "Valid" and "Future" tabs. Your tickets in the respective categories are displayed. When you select a ticket it opens up and displays the required ticket data. Please note that the tickets are also only valid in combination with the specified photographic ID (see General Terms and Conditions).


Other Menu points are:

  • Purchase (buy tickets directly via credit card)
  • Qando (link to the mobile timetable information)
  • Information (information, instructions, terms and conditions, privacy, etc.)

 

 

Displaying on Smartphones with Android (Version 1.6 and more highly) or buy them directly

You require the Wiener Linien App in order to be able to display your tickets on a Smartphone with Android. You can find this in the Android Store by searching Wiener Linien or read in the QR barcode illustrated below to be automatically taken to the correct page.

 

 

When you retrieve the App after successfully installing it, the homepage with the login is displayed. The user name and password are identical to those for accessing the Wiener Linien online ticket shop. After successfully logging in, the page with the tab "Valid Tickets".

The other categories are:

  • Future tickets
  • Past tickets (this displays some of the tickets which have already expired)


Your tickets in the respective categories are displayed. When you select a ticket it opens up and displays the required ticket data. Please note that the tickets are also only valid in combination with the specified photographic ID (see General Terms and Conditions).


Other Menu points are:

  • Purchase (buy tickets directly via credit card)
  • Qando (link to the mobile timetable information)
  • Information (information, instructions, terms and conditions, privacy, etc.)

 

Displaying on mobiles with browser function (e.g. Blackberry)

You can also take advantage of the possibility to display tickets if you own a Blackberry or a mobile with another supportedoperating system. To do this you require a suitable browser on your mobile (e.g. opera mini). Then all you have to do is enter the following link http://shop.wienerlinien.at/mobile.php into the browser and the page with the login is displayed. The user name and password are identical to those used to access the Wiener Linien online ticket shop. The menu page appearing after this contains the following categories:

 

  • Valid Tickets
  • Future Tickets
  • Past Tickets (this displays some of the tickets which have already expired)

 

Selecting one of the menu items displays the tickets found there. When you select the ticket, it opens up and displays the required ticket data.


If you want to go back, click on the respective menu item.

 

Please note that the tickets are also only valid in combination with the specified photographic ID (see General Terms and Conditions). If you have a suitable browser you can also save this login data so that your ticket is always ready to hand.

When mobile phones with not supported operating systems (for example: Windows 8) tickets in our ticket shop as PrintTicketscan be purchased.

 

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