WIENER LINIEN GmbH & Co KG is committed to making its websites accessible in accordance with the Vienna Anti-Discrimination Law, Official Gazette, LGBl. 35/2004 idgF, as amended, for the implementation of Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Gazette L 327 of 2.12.2016, page 1). This Statement on Accessibility applies to the website shop.wienerlinien.at
Status of conformance to the requirements
Due to the incompatibilities and/or exceptions listed below, this website is partially conformant to accessibility standard AA of the “Web Content Accessibility Guidelines – WCAG 2.1“ in accordance with the applicable harmonized European Standard EN 301 549 V2.1.2 (2018-08)
Content with accessibility barriers
The website of WIENER LINIEN GmbH & Co KG contains legacy applications some of which are not or not yet fully accessible. However, WIENER LINIEN GmbH & Co KG is committed to offering the information in a manner that is as accessible as possible. New applications or extensions are implemented in an accessible manner. Older applications will be revised.
Non-compliance with the Web Accessibility Law (Web-Zugänglichkeits-Gesetz (WZG) for the implementation of Directive (EU) 2016/2102
The contents listed in the following are not accessible for the reasons indicated:
Publication of this Statement on Accessibility
Feedback and contact details
Should you encounter any accessibility barriers on shop.wienerlinien.at please report these to help improve the web service of WIENER LINIEN GmbH & Co KG. Please feel free to contact: Company Accessibility Officer Hans-Jürgen Groß Thomas-Klestil-Platz 13 1030 Wien Tel: +43 (664) 88480236 E-Mail: barrierefrei@wienerstadtwerke.at Responsible for this website:WIENER LINIEN GmbH & Co KG Erdbergstraße 202 1030 Wien E-Mail: ticketshop@wienerlinien.at
Enforcement procedure
Should you feel that you do not receive satisfactory answers from the contact indicated above, please feel free to submit a complaint to the body for combating discrimination. Please use the contact form to submit your complaint to the body for combating discrimination electronically. Form for contacting the body for combating discrimination These complaints will be reviewed by the body for combating discrimination in respect of whether these relate to any violations of the requirements stipulated in the Vienna Anti-Discrimination Law, in particular any shortcomings in the compliance with accessibility requirements specified by the State or the City of Vienna or an institution that falls under the State or the City of Vienna. In the event of justified complaints, the body for combating discrimination will pronounce recommended action for the corresponding office of the City of Vienna or respectively the legal entities concerned and will More information on the complaint procedure If you are affected by a suspected discrimination with regard to a lack of accessibility yourself, the body for combating discrimination will support you with information and advice on the available legal options.